The IRS online application requires the applicant to have a legal residence, principal place of business or principal office in the U.S. or its territories, and the responsible individual to have an SSN, EIN or ITIN; if that is not met, it cannot be used. According to the IRS, international applicants may call 267-941-1099 (not a toll-free number; Monday to Friday, 6:00 a.m. to 11:00 p.m. Eastern) or send Form SS-4 by fax (855-215-1627 from within the U.S.; 304-707-9471 from outside) or by mail to Internal Revenue Service, Attn: EIN International Operation, Cincinnati, OH 45999. The instructions recommend completing a mail application at least 4 to 5 weeks before the EIN is needed. Check the current details at irs.gov.